{"id":101,"date":"2024-06-01T16:43:18","date_gmt":"2024-06-01T16:43:18","guid":{"rendered":"https:\/\/boombox.nyc\/?page_id=101"},"modified":"2024-06-06T17:11:53","modified_gmt":"2024-06-06T17:11:53","slug":"exchange-and-return-policy","status":"publish","type":"page","link":"https:\/\/boombox.nyc\/?page_id=101","title":{"rendered":"Return and Exchange Policy"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\">Eligibility for New and Pre-Owned Items:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>New Items can be returned within 30 days of receipt.<\/li>\n\n\n\n<li>New Items must be in their original condition and packaging.<\/li>\n\n\n\n<li>Pre-Owned Items are non refundable.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Return\/Exchange Process:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To initiate your return process, use the form below.<\/li>\n\n\n\n<li>We will provide a return shipping label and instructions.<\/li>\n\n\n\n<li>Customer covers return shipping cost.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Refunds:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds will be processed to the original payment method within 7 business days of receiving the returned item.<\/li>\n\n\n\n<li>Original shipping fees are non-refundable.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Exchanges:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Exchanges are subject to product availability.<\/li>\n\n\n\n<li>Contact our customer service team to arrange an exchange by filling out the form below.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Exchange, Refund and Returns Form:<\/h4>\n\n\n<div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-e4e8cd49-23f1-422e-bda9-e83bc55792c4 wpforms-render-modern\" id=\"wpforms-103\"><form id=\"wpforms-form-103\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"103\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F101\" data-token=\"8a3516d7fff0e163e4793bda9572fd0c\" data-token-time=\"1776944008\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-103-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-103-field_0\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][0][first]\" aria-errormessage=\"wpforms-103-field_0-error\" required><label for=\"wpforms-103-field_0\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-103-field_0-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][0][last]\" aria-errormessage=\"wpforms-103-field_0-last-error\" required><label for=\"wpforms-103-field_0-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-103-field_3-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-103-field_3\">Please Select One <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-103-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" required=\"required\"><option value=\"Return\"  class=\"choice-1 depth-1\"  >Return<\/option><option value=\"Exchnge\"  class=\"choice-2 depth-1\"  >Exchnge<\/option><option value=\"Damaged\"  class=\"choice-3 depth-1\"  >Damaged<\/option><option value=\"Other\"  class=\"choice-4 depth-1\"  >Other<\/option><\/select><\/div><div id=\"wpforms-103-field_4-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-103-field_4\">Order Number<\/label><input type=\"number\" id=\"wpforms-103-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" step=\"any\" aria-errormessage=\"wpforms-103-field_4-error\" ><\/div><div id=\"wpforms-103-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-103-field_2\">Comment or Message<\/label><textarea id=\"wpforms-103-field_2\" class=\"wpforms-field-medium\" name=\"wpforms[fields][2]\" aria-errormessage=\"wpforms-103-field_2-error\" ><\/textarea><\/div><div 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